Terms of use

X Wallet powered by TCX  

Terms of Use  

Version 1.1 

Last Updated Date: March 3, 2025 

PLEASE READ THESE TERMS OF USE AGREEMENT (THE “TERMS”) CAREFULLY AS  THEY FORM A BINDING LEGAL AGREEMENT BETWEEN YOU AND THE COIN  XCHANGE INC. o / a X W A L L E T a n d T C X (“X WALLET” “TCX” OR “WE: AND  ITS DERIVATIVES). THIS SITE, MOBILE APP AND ANY OTHER SITES OF TCX  (COLLECTIVELY, THE “SITE”) AND THE INFORMATION ON IT ARE CONTROLLED  BY TCX. THESE TERMS GOVERN THE USE OF THE SITE AND APPLY TO ALL  VISITORS TO THE SITE AND THOSE WHO USE THE BLOCKCHAIN CURRENCY  MANAGEMENT SOFTWARE THAT IS DOWNLOADABLE FROM THE SITE (THE  “SOFTWARE”), AS WELL AS OTHER SERVICES AND RESOURCES AVAILABLE OR  ENABLED VIA THE SITE, OR WHEN YOU USE THE X WALLET APP AVAILABLE VIA  THE APPLE APP STORE AND GOOGLE PLAY STORE, AND RELATED SERVICES  (EACH A “SERVICE” AND COLLECTIVELY, THE “SERVICES”, WHICH TERM  INCLUDES THE SOFTWARE AND THE SITE UNLESS EXPLICITLY SET FORTH  BELOW). BY CLICKING ON THE “I ACCEPT” BUTTON, COMPLETING THE  REGISTRATION PROCESS, DOWNLOADING THE MOBILE APP, SOFTWARE AND/OR  BROWSING THE SITE, YOU REPRESENT THAT (1) YOU HAVE READ,  UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS, (2) YOU ARE OF  LEGAL AGE TO FORM A BINDING CONTRACT WITH TCX, AND (3) YOU HAVE THE  AUTHORITY TO ENTER INTO THE TERMS PERSONALLY OR ON BEHALF OF THE  LEGAL ENTITY ON FOR WHOM YOU ARE USING THE SERVICES. THE TERM  “YOU” REFERS TO YOU INDIVIDUALLY OR THE LEGAL ENTITY ON WHOSE  BEHALF THE SERVICES ARE USED, AS APPLICABLE. IF YOU DO NOT AGREE TO  BE BOUND BY THE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.  

SECTION 9 OF THE TERMS CONTAINS AN ARBITRATION AGREEMENT WHICH  WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN YOU AND TCX  TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. UNLESS YOU OPT OUT  OF THE ARBITRATION AGREEMENT: (1) YOU WILL ONLY BE PERMITTED TO  PURSUE CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT  AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION  OR PROCEEDING; AND (2) YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A  COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. 

TCX may modify these Terms at any time and in our sole discretion. If we do so, we will change  the “Last Updated” date at the beginning of these Terms. By Continuing to use the Site or  Services following the release of updated Terms you consent to the updated Terms. We invite you to check this page regularly for updates to these Terms. 

1. Use of the Services. The Software, the Site, the Services, and the information and content  available therein (“TCX Content”) are protected worldwide by copyright laws. Subject to  the Terms, TCX grants you a limited license to reproduce portions of TCX Content solely as  required to use the Services for your personal or internal business purposes. Unless otherwise  specified by TCX in a separate license, your right to use any TCX Content is subject to these  Terms. TCX is not a bank or financial institution and does not provide investment or  financial advice, or consulting services to users of the Services. We are solely the  provider of the Services. 

1.1. X Wallet Software. Use of the Software is governed by these Terms. TCX delivers the  Software via download and TCX will not provide you with any tangible copy of the  Software. Subject to your compliance with the Terms, TCX grants you a nonassignable,  non-transferable, non-sublicensable, revocable, and non-exclusive license to use the  Software on computers you own or control solely for your personal or internal business  purposes. Because the Software is locally installed, you are responsible for the  security of the device on which it is installed, including ensuring that you keep anti virus software current and otherwise protect the device on which the Software is  installed against malware. TCX is not responsible for any loss or damages – 

including loss of funds or lockout from accounts accessed via the Software – resulting from your failure to keep the device on which the Software is installed safe and free of any malware. TCX cannot recover passwords or unlock account  information stored on the Software in any circumstances, including if the Software  is compromised by malware on your computer or cellular telephone, and it is your  sole responsibility to take all reasonable precautions to secure and backup your  copy of the Software and the information stored on it. 

1.2. Updates. The Software and Services are evolving and you may be required to accept or  install updates to the Software or Services, or update third-party software (i.e., browsers  or OS) in order to keep using the Software or Services or access their latest features,  including security updates. We may update the Software and Services at any time,  without providing notice. 

1.3. Certain Restrictions. By accessing the Services, you agree not to: 

(a) license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise  commercially exploit the Services or TCX Content, or any portion thereof, including  on a service bureau or equivalent basis; 

(b) frame or enclose any trademark, logo, or other X Wallet or TCX Content, (including images, text, page layout or form);

(c) use any metatags or other “hidden text” using X Wallet or TCX’ name or trademarks; 

(d) modify, translate, adapt, merge, make derivative works of, disassemble,  decompile, reverse compile or reverse engineer any part of the Services or Software  (except to the extent this restriction is expressly prohibited by applicable law); 

(e) use any manual or automated software, devices or other processes (including  spiders or other data mining tools) to “scrape” or download data from any web pages  in the Site (except that we grant operators of public search engines revocable  permission to do so for the sole purpose of creating publicly available searchable  indices (but not caches or archives) of such content; 

(f) access the Site, Services, or Software in order to build a similar or competitive  Site, Services, or Software; 

(g) copy, reproduce, distribute, republish, download, display, post or transmit any X  Wallet or TCX Content except as expressly permitted herein; and 

(h) remove or destroy any copyright notices or other proprietary markings contained  on or in the Services or X Wallet or TCX Content. TCX, its suppliers and service  providers reserve all rights not granted in the Terms. Any unauthorized use of the  Services terminates the licenses granted by TCX herein. 

1.4. Third Party API Providers 

● The Services may incorporate, or may provide access to, applications or materials that are  hosted by another party, including, but not limited to: 

○ Crypto assets, such as Ethereum and Bitcoin; 

○ Cryptocurrency exchanges (for token-to-token exchanges); 

○ Information providers (for price data, market data, news data, and other relevant  information); and 

○ Other third-party services (collectively, “Third Party Services”). 

● You understand and agree that all cryptocurrency exchanges and information  provided through the Services are executed by Third Party Service providers, and  that TCX does not itself directly exchange virtual currencies or provide data on  prices.

● You also understand and agree that access to Third Party API Providers may be geo-blocked for residents of certain countries and certain states of the United States. There can be no assurance that any security measures that we or our third-party service providers have implemented will be effective against current or future security threats. While we take steps in an effort to protect the security of our platform and the availability, integrity, confidentiality and security of our data, our security measures or those of our third-party providers could fail and result in unauthorized access to or use of our platform or unauthorized, accidental or unlawful access to, or disclosure, modification, misuse, loss or destruction of, our or our customers’ data. 

● While we strive to provide users with accurate and real-time information on digital asset prices and other relevant market data, we do not guarantee the accuracy of information provided by third party information providers. We strongly recommend users verify any information, including but not limited to pricing information, before relying on this information for decisions of any kind. The information is provided by and belongs to the individual information providers and we assume no ownership or any liability over any such information. Furthermore, as a condition of using the Services, you agree that we shall assume no liability for any decisions made by you or any other users based on this information. 

● You understand and acknowledge that private keys may be compromised if customers choose to store their private keys in non-secure systems, such as third-party email services, which may be susceptible to security breaches and security incidents, despite our efforts to discourage our customers from engaging in these practices. Although such incidents are outside of our control and do not relate to any insecurity or vulnerability on the part of the X Wallet Platform, customers may nevertheless blame or become dissatisfied with the X Wallet Platform as a result of these negative experiences. 

● Neither TCX, nor any of our third party API providers will ever ask you to share any credential, private key, or other sensitive information with us or them. Do not share any credential, private key, or other sensitive information with any third party without validating their legitimacy. 

● Third Party API Providers are available to you, subject to the terms and conditions of each third party provider. To the extent Third Party API Providers have terms that differ from these Terms, you may be required to agree to those terms in order to access their Software, Site, or Services. 

● We do not control the terms, policies, or performance of any third party, and are not responsible for any performance, or failure to perform, of any Third Party Software, Site, or Services, including pricing information, exchange rates, processing of transactions, and similar activities. We do not provide customer  support for transactions performed on third-party API provider’s Software, Site, or  Services. When you leave the X Wallet software and access the third-party’s  software, their Terms of Service govern the transaction 

1.5. User Content. You are responsible for all data and information provided or uploaded by  you to the Services (“User Content”), whether publicly posted (i.e., in a user forum, if  applicable) or privately transmitted (i.e., to us in connection with a support request). You  are solely responsible for the accuracy and completeness of User Content you submit,  and represent and warrant that you have all rights required in order to post such User  Content. We may, in our sole discretion, delete any User Content that we determine  violates these Terms. To the extent that you provide us with or we may have access to  any information that allows us to identify you or any other individual (“Personal  Information”) in connection with your use of the Services, we will preserve, safeguard,  and use such information as set forth in our Privacy Policy. 

1.6. Necessary Equipment and Software. You must provide all equipment and software  necessary to connect to use the Services. You are solely responsible for any fees,  including Internet connection or mobile fees, that you incur when accessing or using the  Services. 

2. Ownership. 

2.1. Generally. X Wallet and TCX and its suppliers own all right, title and interest in and to  the TCX content contained within the Software, Site, and Services. You will not remove,  alter or obscure any copyright, trademark, service mark or other proprietary rights  notices incorporated in or accompanying the TCX Content. 

2.2. Trademarks. X Wallet Powered by TCX and other related graphics, logos, service marks and trade names used on or in connection with the Services are the trademarks of  The Coin Xchange Inc. and may not be used without permission in connection with  any third-party products or services. Other trademarks, service marks, and trade names  that may appear on or in the Site or Services are the property of their respective  owners. 

2.3. User Content. You own your User Content. By posting, displaying, sharing or  distributing User Content on or through the Software, Site, or Services, you grant us, and  any Third Party API Provider used in connection with the Services, a nonexclusive  license to use the User Content solely for the purpose of operating the Services. Except  as prohibited by applicable law, we may disclose any information in our possession  (including User Content) in connection with your use of the Services, to:

(a) comply with legal process; 

(b) enforce these Terms, 

(c) respond to your requests for customer service, or 

(d) protect the rights, property or personal safety of TCX, our employees, directors or officers, partners and agents, or members of the public. 

2.4. Feedback. You may provide ideas, suggestions, documents, and/or proposals about the  Services to TCX through any means (“Feedback”), and you grant TCX a fully paid,  royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and sublicensable right  and license to use Feedback for any legitimate purpose. 

3. User Conduct. You may not use the Software, Site, or Services for any purpose that is prohibited by the Terms or applicable law. You will not (and will not permit any third party to) take any action or make available any content on or through the Site, Software, or Services that: 

(a) infringes any intellectual property rights of any person or entity; 

(b) is unlawful, threatening, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, or offensive; 

(c) is unauthorized or unsolicited advertising, junk or bulk e-mail; 

(d) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes; 

(e) impersonates any person or entity, including any employee or representative of TCX; (f) interferes with the proper functioning of the Software, Site, or Services; 

(g) engages in any potentially harmful acts directed against the Software, Site, or Services, including violating any security features, introducing viruses, worms, or similar harmful code into the Software, Site, or Services; or 

(h) attempts to do any of the foregoing. 

4. Investigations. Although TCX does not generally monitor user activity on the Software, Site or Services, if TCX becomes aware of any possible violations by you of any provision of the Terms, TCX may investigate such violations, and at its sole discretion may take any of the actions set forth in Section 8 below. 

5. Indemnification. You agree to indemnify and hold X W a l l e e t a n d TCX harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of: 

(a) your use of, or inability to use, the Software, Site, or Services; 

(b) your violation of the Terms; 

(c) your violation of any rights of another party, including any other users of the Software, Site, or Services; or 

(d) your violation of any applicable laws, rules or regulations. TCX may, at its own cost, assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with TCX in asserting any available defenses. This provision does not require you to indemnify any TCX Party for any fraud, gross negligence, or willful misconduct in connection with the Services. 

6. Disclaimer of Warranties. 

6.1. As Is. THE SOFTWARE, SITE, SERVICES, AND ANY INFORMATION  DISPLAYED THEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE”  BASIS, WITH ALL FAULTS, AND TCX EXPRESSLY DISCLAIMS ALL  WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND  ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE,  SERVICES, SOFTWARE, X WALLET, OR ANY INFORMATION DISPLAYED  THEREIN, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY  AND FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE THAT, TO THE EXTENT ALLOWED BY APPLICABLE LAW, ALL RISK OF USE OF THE  SITE, SERVICES, MOBILE APP AND SOFTWARE RESTS ENTIRELY WITH YOU. 

6.2. Beta Releases. FROM TIME TO TIME, TCX MAY OFFER NEW “BETA”  FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT. SUCH  FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL  PURPOSES, WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE  MODIFIED OR DISCONTINUED AT TCX’S SOLE DISCRETION. 

Third Party Conduct. TCX IS NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD  TCX LIABLE, FOR THE CONDUCT OF THIRD PARTIES ON OR ACCESSED VIA THE SOFTWARE, SITE, OR SERVICES, INCLUDING THE USE OF THIRD PARTY API  PROVIDERS’S SOFTWARE AND OR SERVICES. THE RISK OF INJURY FROM USE OF SUCH THIRD PARTY SOFTWARE AND SERVICES RESTS ENTIRELY WITH YOU. 

7. Limitation of Liability. 

7.1. Disclaimer. IN NO EVENT WILL X WALLET AND TCX BE LIABLE FOR ANY  LOST PROFITS, REVENUE OR DATA, INDIRECT, INCIDENTAL, SPECIAL, OR  CONSEQUENTIAL DAMAGES, OR DAMAGES OR COSTS DUE TO LOSS OF  PRODUCTION OR USE, BUSINESS INTERRUPTION, OR PROCUREMENT OF  SUBSTITUTE GOODS OR SERVICES ARISING OUT OF OR IN CONNECTION  WITH THE SERVICES, WHETHER OR NOT TCX HAS BEEN ADVISED OF THE  POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF  LIABILITY ASSERTED. 

7.2. Cap on Liability. UNDER NO CIRCUMSTANCES WILL TCX BE LIABLE TO  YOU FOR DAMAGES ARISING OUT OF THE USE OF OUR SOFTWARE, SITE,  OR SERVICES EXCEEDING ONE THOUSAND DOLLARS ($1,000.00). 

7.3. Exceptions. The limitations in Sections 7.1 and 7.2 will not apply to damages caused by  the fraud, gross negligence, or willful misconduct of TCX, or to the extent such  limitations are precluded by applicable law (in which case TCX’ liability will be  increased to the minimum amount required to comply with such law). 

8. Term and Termination. 

8.1. Term. The Terms commence on the date when you accept them (as described in the  preamble above) and remain in full force and effect for so long as you access or use the  Software, Site, or Services, unless terminated earlier in accordance with this Section 8. 

8.2. Termination by TCX. TCX may, at any time and for any reason, cease providing any or all of the Software, Site, or Services, and/or terminate the Terms. Without limiting the  foregoing, we may also terminate your access to any or all of the TCX content including X Wallet. 

8.3. Termination by You. Except as set forth in Section 8.4, these Terms will be of no  further force and effect with respect to you if you cease all use of the Services and  Software and no longer visit the Site. 

8.4. Effect of Termination. Upon termination of any Service, your right to use the Software,  Site, and Service will automatically terminate immediately. TCX will not have any liability whatsoever to you for any suspension or termination. All provisions of the  Terms which by their nature should survive termination of Services will do so, including  Sections 2, 5, 6, 7, 8.4, 9 and 10. 

9. Dispute Resolution. Please read this Section 9 (the “Arbitration Agreement”) carefully. It requires you to arbitrate disputes with TCX and limits the manner in which you can seek relief. 

9.1. Applicability of ArbitrationYou agree that any dispute or claim relating in any way to  your access or use of the Site, Services, or Software, or to any aspect of your relationship  with TCX, will be resolved by binding arbitration, rather than in court, except that (1)  you may assert claims in small claims court if your claims qualify, so long as the matter  remains in such court and advances only on an individual (non-class, non-representative)  basis; and (2) you or TCX may seek equitable relief in court for infringement or other  misuse of intellectual property rights (such as trademarks, trade dress, domain names,  trade secrets, copyrights, and patents). This Arbitration Agreement will apply, without limitation, to all claims that arose or were asserted before the Effective 

Date of this Agreement or any prior version of this Agreement. 

IF YOU AGREE TO ARBITRATION WITH TCX, YOU ARE AGREEING IN ADVANCE THAT YOU WILL NOT PARTICIPATE IN OR SEEK TO RECOVER  MONETARY OR OTHER RELIEF IN ANY LAWSUIT FILED AGAINST TCX  ALLEGING CLASS, COLLECTIVE, AND/OR REPRESENTATIVE CLAIMS ON YOUR  BEHALF. INSTEAD, YOU MAY BRING YOUR CLAIMS AGAINST TCX IN AN  INDIVIDUAL ARBITRATION PROCEEDING. IF SUCCESSFUL ON SUCH CLAIMS,  YOU COULD BE AWARDED MONEY OR OTHER RELIEF BY AN ARBITRATOR.  YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY  CONSULT WITH AN ATTORNEY IN DECIDING WHETHER TO ACCEPT THESE  TERMS, INCLUDING THIS ARBITRATION AGREEMENT. 

9.2. Arbitration Rules and ForumThe Federal Arbitration Act governs the interpretation  and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you  must send a letter requesting arbitration and describing your claim to our company office TCX The Coin Xchange Inc. 161 Bay Street, 27th Floor, Toronto Ontario, M5J  2S1, Canada. The arbitration will be conducted by JAMS, an established alternative  dispute resolution provider. Disputes involving claims and counterclaims under 

$250,000, not inclusive of attorneys’ fees and interest, will be subject to JAMS’s most  current version of the Streamlined Arbitration Rules and procedures available at  http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims will be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures, available at http://www.jamsadr.com/rules-comprehensive- arbitration/.  JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352- 5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral  forum. If the arbitrator finds that you cannot afford to pay JAMS’s filing, administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, TCX will pay them for  you. In addition, TCX will reimburse all such JAMS’s filing, administrative, hearing  and/or other fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, TCX will not seek attorneys’ fees and costs in  arbitration unless the arbitrator determines the claims are frivolous. 

You may choose to have the arbitration conducted by telephone, based on written  submissions, or in person in Toronto, Ontario, Canada. Any judgment on the award  rendered by the arbitrator may be entered in any court of competent jurisdiction. All  arbitration pleadings and proceedings will be conducted in English. 

9.3. Authority of Arbitrator. The arbitrator, and not any federal, provincial/state or local  court or agency will have exclusive authority to: 

(a) Determine the scope and enforceability of this Arbitration Agreement; and 

(b) Resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. 

The arbitration will decide the rights and liabilities, if any, of you and TCX. The  arbitration proceeding will not be consolidated with any other matters or joined with any  other cases or parties. The arbitrator will have the authority to grant motions dispositive  of all or part of any claim. The arbitrator will have the authority to award monetary  damages and to grant any non-monetary remedy or relief available to an individual under  applicable law, the arbitral forum’s rules, and the Agreement (including the Arbitration 

Agreement). The arbitrator will issue a written award and statement of decision  describing the essential findings and conclusions on which the award is based, including  the calculation of any damages awarded. The arbitrator has the same authority to award  relief on an individual basis that a judge in a court of law would have. The award of the  arbitrator is final and binding upon you and us. 

9.4. Waiver of Jury Trial. YOU AND TCX HEREBY WAIVE ANY CONSTITUTIONAL  AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and TCX are instead electing that all claims and  disputes will be resolved by arbitration under this Arbitration Agreement, except as  specified in Section 9.1 above. An arbitrator can award on an individual basis the same  damages and relief as a court and must follow this Agreement as a court would. 

However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review. 

9.5. Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN  THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON  AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, ONLY INDIVIDUAL  RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR  USER CANNOT BE ARBITRATED OR CONSOLIDATE WITH THOSE OF ANY 

OTHER CUSTOMER OR USER. Notwithstanding anything to the contrary herein, (a)  representative action for public injunctive relief may be arbitrated on a class basis and (b) in the event that the foregoing sentence is deemed invalid or unenforceable with  respect to a particular class or dispute for recovery of damages, neither you nor we are  entitled to arbitration and instead claims and disputes will be resolved in a court as set  forth in Section 10.5. 

9.6. 30-Day Right to Opt Out. You have the right to opt out of this Arbitration Agreement  by sending written notice of your decision to opt out to the following address: TCX The  Coin Xchange Inc. 161 Bay Street, 27th Floor, Toronto, Ontario, M5J 2S1 Canada or via  email to info@xcoinxchange.com, within 30 days after first becoming subject to this  Arbitration Agreement. Notice must include your name and address and an unequivocal  statement that you want to opt out of this Arbitration Agreement. If you opt out of this  Arbitration Agreement, all other parts of the Terms will continue to apply to you. Opting  out of this Arbitration Agreement has no effect on any other arbitration agreements that  you may currently have, or may enter in the future, with us. 

9.7. SeverabilityIf any part of this Arbitration Agreement is found under the law to be  invalid or unenforceable, then such part will be of no force and effect and will be severed and the remainder of the Arbitration Agreement will continue in full force and  effect. 

9.8. Survival of AgreementThis Arbitration Agreement will survive the termination of your relationship with TCX. 

9.9. Modification. Notwithstanding any provision in this Agreement to the contrary, we  agree that if TCX makes any future material change to this Arbitration Agreement, it will not apply to any individual claim(s) that you had already provided notice of to TCX. 

10. General Provisions. 

10.1. Electronic Communications. Communications between you and TCX use electronic  means, whether made via the Site or Services or sent via e-mail, or whether TCX posts  notices on the Mobile App, Site or Services. For contractual purposes, you (1) consent to  receive communications from TCX in an electronic form; and (2) agree that all terms and conditions, agreements, notices, disclosures, and other communications that TCX  provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory  rights. 

10.2. Assignment. The Terms, and your rights and obligations hereunder, may not be  assigned, subcontracted, delegated or otherwise transferred by you without TCX’s prior  written consent. 

10.3. Force Majeure. TCX will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labour or  

materials. 

10.4. Questions, Complaints, Claims. If you have any questions, complaints or claims with  respect to the Mobile App, Site, Services or Software, please contact us at:  info@xcoinxchange.com or at TCX The Coin Xchange Inc. 161 Bay Street, 27th Floor,  Toronto, Ontario, M5J 2S1 Canada. We will do our best to address your concerns. 

10.5. Exclusive Venue. To the extent the parties are permitted under these Terms to initiate  litigation in a court, both you and TCX agree that all claims and disputes arising out of or  relating to the Terms will be litigated exclusively in the province/state or federal courts  located in Ontario, Canada. 

10.6. Governing Law. THE TERMS AND ANY ACTION RELATED THERETO WILL BE  GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF THE  PROVINCE OF ONTARIO, CONSISTENT WITH THE COMMERCIAL  ARBITRATION ACT, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT  PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. THE  UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE  OF GOODS DOES NOT APPLY TO THESE TERMS. 

10.7. Notice. Where X Wallet or TCX requires that you provide an e-mail address, you are  responsible for providing TCX with your most current e-mail address. In the event that  the last e-mail address you provided to TCX is not valid, or for any reason is not capable  of delivering to you any notices required/ permitted by the Terms, TCX’s dispatch of the  e-mail containing such notice will nonetheless constitute effective notice. You may give  notice to TCX at the following address: TCX The Coin Xchange Inc. 161 Bay Street,  27th Floor, Toronto, Ontario, M5J 2S1 Canada. Such notice will be deemed given when  received by TCX by letter delivered by nationally recognized overnight delivery service  or first class postage prepaid mail at the above address.

10.8. Waiver. Any waiver or failure to enforce any provision of the Terms on one occasion  will not be deemed a waiver of any other provision or of such provision on any other  occasion. 

10.9. Severability. If any portion of these Terms is held invalid or unenforceable, that portion  will be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions will remain in full force and effect. 

10.10. Export Control. You may not use, export, import, or transfer the Services except as  authorized by Canadian law, the laws of the jurisdiction in which you obtained the  Services, and any other applicable laws. In particular, but without limitation, the Services may not be exported or re-exported (a) into any United States embargoed  countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially  Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or  Entity List. By using the Services, you represent and warrant that (i) you are not located  in a country that is subject to a U.S. Government embargo, or that has been designated 

by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on  any U.S. Government list of prohibited or restricted parties. You also will not use the  Services for any purpose prohibited by U.S. law, including the development, design,  manufacture or production of missiles, nuclear, chemical or biological weapons. You  acknowledge and agree that products, services or technology provided by TCX are  subject to the export control laws and regulations of the United States. You will comply  with these laws and regulations and will not, without prior U.S. government  authorization, export, re-export, or transfer TCX products, services or technology, either  directly or indirectly, to any country in violation of such laws and regulations. 

10.11. Entire Agreement. These Terms are the final, complete and exclusive agreement of the  parties with respect to the subject matter hereof and supersedes and merges all prior  discussions between the parties with respect to such subject matter.