Privacy Policy

Privacy Policy for The Coin Xchange Inc.
(“TCX”) and (“X Wallet”)

We at The Coin Xchange Inc. o/a TCX and X Wallet (defined below) respect and protect the privacy  of visitors to our websites and our customers. This Privacy Policy document outlines the type of  information that is collected and recorded by The Coin Xchange Inc. when you access our services,  which include our content on the websites located at tradetcx.com, or any other websites, pages,  features, or content we own or operate (collectively, the “Site(s)”) or when you use the X Wallet mobile app available via the Apple App Store and Google Play Store, and related services (referred  to collectively hereinafter as “Services”).

It is important that you understand how we use your information. Please take a moment to read this  Privacy Policy carefully in full. If you have additional questions or require more information about  our Privacy Policy, do not hesitate to contact us.

We may modify this Privacy Policy from time to time. If we make any material changes, we will  notify you by email (sent to the email address specified in your account), by means of a notice on  our Services prior to the change becoming effective, or as otherwise required by law.

If you reside outside of the UK and the European Economic Area (the “EEA”), accessing and using  our Services means that you accept this Privacy Policy and its terms.

• Our goal is to simplify your crypto experience. If you do not wish for your personal  information to be collected, used, or disclosed as described in this Privacy Policy, or you  are under 18 years of age, you should stop accessing our Services.

• We collect and use your information in order to provide and improve our Services and your  experience, protect the security and integrity of our platform, and meet our legal  obligations.

This Privacy Policy applies only to our online activities and is valid for visitors to our mobile app and  website with regards to the information that is shared and/or collected in The Coin Xchange Inc.  This policy is not applicable to any information collected offline or via channels other than this  mobile app or Website.

CONSENT 

By using our Services, you hereby consent to our Privacy Policy and agree to its terms. INFORMATION WE COLLECT 

The personal information that you are asked to provide, and the reasons why you are asked to  provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name,  email address, phone number, the contents of the message and/or attachments you may send us,  and any other information you may choose to provide.

When you register for an account with The Coin Xchange Inc. (“TCX Account”), we may ask for your  contact information, including items such as name, company name, address, email address, and  telephone number.

HOW WE USE YOUR INFORMATION 

We use the information we collect in various ways, including to:

● Provide, operate, and maintain our Services

● Improve, personalize, and expand our Services

● Understand and analyze how you use our Services

● Develop new products, services, features, and functionality

● Communicate with you, either directly or through one of our partners, including for  customer service, to provide you with updates and other information relating to the  Services, and for marketing and promotional purposes

● Send you emails

● Find and prevent fraud

LOG FILES 

The Coin Xchange Inc. follows a standard procedure of using log files. These files log visitors when  they visit websites. All hosting companies do this and a part of hosting services’ analytics. The  information collected by log files include internet protocol (IP) addresses, browser type, Internet  Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.  These are not linked to any information that is personally identifiable. The purpose of the  information is for analyzing trends, administering the site, tracking users’ movement on the  Website, and gathering demographic information.

COOKIES AND WEB BEACONS 

Like any other website, The Coin Xchange Inc. uses ‘cookies’. These cookies are used to store  information including visitors’ preferences, and the pages on the website that the visitor accessed  or visited. The information is used to optimize the users’ experience by customizing our web page  content based on visitors’ browser type and/or other information.

GOOGLE DOUBLECLICK DART COOKIE 

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to  serve ads to our site visitors based upon their visit to www.website.com and other sites on the  internet. However, visitors may choose to decline the use of DART cookies by visiting the Google  ad and content network Privacy Policy at the following URL

– https://policies.google.com/technologies/ads

OUR ADVERTISING PARTNERS 

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners  are listed below. Each of our advertising partners has their own Privacy Policy for their policies on  user data. For easier access, we hyperlinked to their Privacy Policies below.

● Google

ADVERTISING PARTNERS PRIVACY POLICIES 

You may consult this list to find the Privacy Policy for each of the advertising partners of The Coin  Xchange Inc.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons  that are used in their respective advertisements and links that appear on The Coin Xchange Inc.,  which are sent directly to users’ browser. They automatically receive your IP address when this  occurs. These technologies are used to measure the effectiveness of their advertising campaigns  and/or to personalize the advertising content that you see on websites that you visit.

Note that The Coin Xchange Inc. has no access to or control over these cookies that are used by  third-party advertisers.

THIRD PARTY PRIVACY POLICIES 

The Coin Xchange Inc.’s Privacy Policy does not apply to other advertisers or websites. Thus, we  are advising you to consult the respective Privacy Policies of these third-party ad servers for more  detailed information. It may include their practices and instructions about how to opt-out of certain  options.

You can choose to disable cookies through your individual browser options. To know more detailed  information about cookie management with specific web browsers, it can be found at the browsers’  respective websites.

CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and  specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has  collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal  data.

If you make a request, we have one month to respond to you. If you would like to exercise any of  these rights, please contact us.

GDPR DATA PROTECTION RIGHTS 

We would like to make sure you are fully aware of all of your data protection rights. Every user is  entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge  you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe  is inaccurate. You also have the right to request that we complete the information you believe is  incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain  conditions.

The right to restrict processing – You have the right to request that we restrict the processing of  your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal  data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have  collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of  these rights, please contact us.

DO NOT TRACK 

Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit  “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been  adopted, we do not currently process or respond to “DNT” signals.

CHILDREN’S INFORMATION 

The Sites and Services are not directed to persons under the age of 18, and we do not knowingly  request or collect any information about persons under the age of 18. If you are under the age of  18, please do not provide any personal information through the Sites or Services. If a User or  Customer submitting personal information is suspected of being younger than 18 years of age, TCX will require the relevant Customer or User to close his or her account, and will take steps to delete  the individual’s information as soon as possible.

RETENTION OF PERSONAL INFORMATION 

We store your personal information securely throughout the life of your X Wallet Account. We will  only retain your personal information for as long as necessary to fulfill the purposes for which we  collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes. While retention requirements vary by jurisdiction, information about our  typical retention periods for different aspects of your personal information are described below.

● Personal information collected to comply with our legal obligations under financial or anti money laundering laws may be retained after account closure for as long as required under  such laws.

● Contact Information such as your name, email address and telephone number for marketing  purposes is retained on an ongoing basis until you unsubscribe. Thereafter we will add your  details to our suppression list to ensure we do not inadvertently market to you.

● Content that you post on our website such as support desk comments, photographs,  videos, blog posts, and other content may be kept after you close your account for audit  and crime prevention purposes (e.g., to prevent a known fraudulent actor from opening a  new account).

● Recording of our telephone calls with you may be kept for a period of up to six years.

● Information collected via technical means such as cookies, webpage counters and other  analytics tools is kept for a period of up to one year from expiry of the cookie.

HOW TO CONTACT US 

If you have questions or concerns regarding this Privacy Policy, please contact us at  info@tradetcx.com, or by writing to us at the address listed on our website.